Frequently Asked Questions
Everything you need to know about building your dream home gym.
How much does shipping cost for heavy equipment?
We offer competitive shipping rates based on order weight and destination. Many of our most popular items, including select racks and plates, qualify for free shipping to the lower 48 states.
What is your return policy for gym gear?
If you are not satisfied with your purchase, you can return items in their original packaging within 30 days of delivery. Please note that return shipping costs and a restocking fee may apply.
Do you offer assembly services for power racks?
While our equipment is designed for straightforward DIY assembly with included manuals, we partner with third-party local assembly services in select regions to help you get your gym set up.
What kind of warranty comes with REP products?
We stand by our quality. Most frames and structural welds carry a lifetime warranty, while moving parts, cables, and upholstery are covered for 1 to 3 years depending on the specific product.
Can I finance my home gym purchase?
Yes, we offer flexible financing options through Affirm at checkout, allowing you to pay for your equipment over monthly installments.
How do I track my freight shipment?
Once your order ships via freight, you will receive an email with a tracking number and the carrier's contact information. The carrier will call you to schedule a delivery appointment.